SHIPPING & RETURNS
1. SHIPPING POLICY
Carrier Partners We primarily ship orders using UPS and USPS to ensure reliable and timely delivery to your doorstep.
Shipping Options & Rates
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Standard Delivery: We are pleased to offer Free Standard Shipping on all orders.
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Expedited Shipping: If you need your items sooner, we offer Two-Day and Overnight shipping options. The costs for these expedited services will be calculated and displayed at checkout based on your location and package weight.
Processing Time Orders are typically processed within [1-2] business days. You will receive a confirmation email with tracking information once your package has shipped.
2. RETURN & REFUND POLICY
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer free returns under the following conditions:
Return Window
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General Items: Returns are accepted within 30 days of the delivery date.
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Electronics: Due to the nature of these products, returns for electronics must be initiated within 15 days of delivery.
Condition of Returns To be eligible for a full refund, items must be returned in their original packaging and in the same condition that you received them.
How to Start a Return
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Contact our support team at info@forgeandfilelimited.com with your order number.
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We will provide you with a prepaid shipping label at no cost to you.
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Once we receive and inspect your returned item, we will process your refund to your original payment method within [5-7] business days.
3. CONTACT US
If you have any questions regarding your shipment or need assistance with a return, please reach out to us:
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Email: info@forgeandfilelimited.com
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Phone: (844) 433-7552
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Address: 7969 Columbine Avenue, Frederick, CO 80530